Building a process-oriented management system for a transport enterprise in the context of economic`s digitalization of the economy

Abstract

The article proposes an algorithm for constructing a process-oriented management system for a transport enterprise using the concept of financial responsibility centers in the context of the digitalization of the economy. This algorithm allows to timely adjust the management system, which is under the influence of digital factors, track the movement of cash flow within the enterprise, and also assess the readiness of personnel to develop within the framework of the strategic vision of the company. The indicators evaluating the efficiency of business processes of a transport enterprise are presented. The article tested the algorithm on the example of the Novorossiysk freight forwarding company, including calculating the digitalization index developed by the author, modeling the container delivery service, ranking goals achievement indicators, and calculating the economic effect of introducing digital technologies into the activities of the enterprise.